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PRIVACY POLICY

1. Data Controller

Controller: Tangai BCN
Activity: Ring workshop in Barcelona and handcrafted jewelry experiences.
Address: Carrer Mirallers 15, Barcelona, Spain
Email: info@tangaibcn.com

Tangai BCN is responsible for the processing of personal data provided by users through this website or through direct contact.

2. What personal data we collect

Tangai BCN may collect the following data when a user contacts us or makes a reservation:

  • full name

  • email address

  • phone number

  • information related to the experience reservation

  • any additional information that the user voluntarily chooses to provide.

This data may be collected through:

  • website contact forms

  • emails

  • social media

  • direct messages

  • conversations related to reservations.

3. Purpose of data processing

Personal data is used exclusively to:

  • manage reservations for workshop experiences

  • respond to inquiries or information requests

  • organize and coordinate the jewelry experience

  • send information related to the reservation

  • improve customer service.

Tangai BCN will not use personal data for purposes other than those described without the user's prior consent.

4. Legal basis

The legal basis for processing personal data is:

  • the user’s consent when contacting Tangai BCN

  • the contractual relationship when making a reservation or participating in an experience.

5. Data retention

Personal data will only be kept for the time necessary to:

  • manage the reservation

  • provide the requested service

  • comply with applicable legal obligations.

Once this period has ended, the data will be deleted or anonymized.

6. Sharing data with third parties

Tangai BCN does not sell or transfer personal data to third parties.

In some cases, data may be shared with service providers necessary for the operation of the website or business activity (for example, booking platforms or web hosting providers), always ensuring compliance with data protection regulations.

7. User rights

Users have the right to:

  • access their personal data

  • request correction of inaccurate data

  • request deletion of their data

  • restrict or object to the processing of their data.

To exercise these rights, users may contact:

info@tangaibcn.com

8. Data security

Tangai BCN adopts appropriate technical and organizational measures to protect personal data and prevent loss, misuse or unauthorized access.

9. Use of cookies

This website may use technical cookies necessary for its operation and to improve the browsing experience.

Users can configure their browser to accept or reject cookies.

10. Changes to this privacy policy

Tangai BCN may update this Privacy Policy when necessary to adapt it to legal changes or improvements to the service.

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